Privacy Policy
1. Introduction
Inner Vibe Coaching (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data transparently and securely in accordance with the EU General Data Protection Regulation (GDPR) and applicable Luxembourg data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including:
Health and wellness coaching
Holistic coaching
Doula and birth support services
Prenatal and postnatal support
Workshops, consultations, and educational services
Website, email, and online communications
By using our services, you agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
Inner Vibe Coaching
Email: innervibecoaching@gmail.com
3. Personal Data We Collect
We may collect and process the following categories of personal data:
A. Identity and Contact Information
Full name
Email address
Phone number
Postal address
Emergency contact details
B. Health and Wellness Information
Because we provide health coaching and doula services, we may process sensitive personal data relating to:
Pregnancy and birth information
Medical history relevant to support services
Wellness goals
Nutrition and lifestyle information
Emotional wellbeing information
Birth preferences and postpartum recovery information
Coaching Reports
We only collect health-related information that is necessary for providing our services and only with your explicit consent.
C. Technical Data
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Cookies and analytics data
D. Payment Information
If payments are processed electronically, billing information may be collected through secure third-party payment processors. We do not store full payment card details.
4. Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests
For health-related data, we rely primarily on your explicit consent under Article 9 GDPR.
You may withdraw consent at any time by contacting us.
5. How We Use Your Data
We use your information to:
Provide coaching and doula services
Schedule appointments
Communicate with you
Maintain client records
Provide personalized support
Send invoices and process payments
Improve our services
Comply with legal and professional obligations
Send newsletters or marketing communications (only with consent)
6. Confidentiality and Health Information
We understand that health and pregnancy-related information is highly sensitive.
All personal and health-related information shared during coaching or doula support is treated confidentially and accessed only where necessary to provide services.
We implement appropriate technical and organizational safeguards to protect sensitive data from unauthorized access, disclosure, or misuse.
7. Data Sharing
We do not sell your personal data.
We may share your information only with:
Trusted service providers (e.g., payment processors, scheduling software)
Healthcare professionals, where requested by you
Legal or regulatory authorities where required by law
All third-party providers are required to comply with GDPR and maintain appropriate security measures.
8. International Transfers
If any service providers process data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
European Commission adequacy decisions
Standard Contractual Clauses (SCCs)
9. Data Retention
We retain personal data only as long as necessary to:
Provide services
Meet legal, accounting, or insurance requirements
Resolve disputes
Health-related records are retained securely for the period required by applicable law or professional standards.
10. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
In Luxembourg, the supervisory authority is:
National Commission for Data Protection (CNPD)
You can learn more at
11. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
You may disable cookies through your browser settings.
If legally required, we will request your consent before placing non-essential cookies.
12. Marketing Communications
We will only send newsletters, promotions, or wellness updates if you opt in.
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
13. Security Measures
We take appropriate security measures to protect personal data, including:
Secure password protection
Encrypted communications where possible
Restricted access to client information
Secure storage systems
However, no internet-based transmission is completely secure.
14. Children’s Data
Our services are intended for adults. We do not knowingly collect personal data from children without parental consent where required.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes.
The latest version will always be available on our website.
16. Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Inner Vibe Coaching
Email: innervibecoaching@gmail.com
Disclaimer
Health coaching and doula services provided by Inner Vibe Coaching are not a substitute for medical diagnosis, treatment, or emergency healthcare services. Clients should always consult qualified medical professionals regarding medical concerns.
Terms & Conditions
1. Services
Inner Vibe Coaching provides services including, but not limited to:
Health and wellness coaching
Holistic lifestyle coaching
Doula and birth support services
Prenatal and postnatal support
Educational workshops and consultations
Online and in-person coaching sessions
Services are intended to support wellbeing, education, and personal development.
2. Not Medical Advice
Inner Vibe Coaching does not provide medical diagnosis, treatment, or emergency healthcare services.
Our services are not a substitute for:
Medical care
Psychological therapy
Psychiatric treatment
Licensed nutritional or clinical advice unless explicitly stated
Clients should consult qualified healthcare professionals regarding any medical concerns, pregnancy complications, mental health conditions, or emergencies.
In case of medical emergency, contact emergency services immediately.
3. Client Responsibility
By using our services, you acknowledge that:
You participate voluntarily
You are responsible for your own decisions, health, and wellbeing
You will provide accurate and truthful information relevant to services
You will seek appropriate medical care when needed
You understand that results from coaching or support services may vary between individuals.
4. Eligibility
Clients must be at least 18 years old to enter into agreements for services unless parental or legal guardian consent is provided where legally required.
5. Booking and Payments
A. Booking
Appointments and service packages must be booked in advance.
Bookings are confirmed only after:
Acceptance by Inner Vibe Coaching
Receipt of any required deposit or payment
B. Pricing
All prices are listed in EUR unless otherwise stated.
We reserve the right to modify pricing at any time. Price changes do not affect confirmed bookings already paid for.
C. Payment Terms
Payment may be required:
In full before services begin, or
According to an agreed payment plan
Late or unpaid invoices may result in suspension or cancellation of services.
6. Cancellation and Rescheduling
A. Client Cancellation
Clients must provide at least [24/48] hours’ notice for cancellations or rescheduling.
Late cancellations or missed appointments may be charged in full.
B. Emergency Situations
We understand that pregnancy, birth, and health-related circumstances can be unpredictable. Reasonable flexibility may be offered at our discretion.
C. Cancellation by Inner Vibe Coaching
We reserve the right to reschedule or cancel services due to illness, emergencies, safety concerns, or circumstances beyond our control.
Where applicable, prepaid fees for cancelled services will be refunded or credited.
7. Doula Services Disclaimer
Doula services are non-medical support services.
A doula does not:
Perform clinical tasks
Diagnose medical conditions
Deliver babies
Replace licensed healthcare professionals
Clients remain responsible for maintaining appropriate medical care throughout pregnancy, labor, birth, and postpartum recovery.
8. Confidentiality
We respect client confidentiality and handle personal information in accordance with our Privacy Policy and GDPR obligations.
However, confidentiality may be limited where disclosure is required by law, including:
Risk of serious harm
Abuse or neglect reporting obligations
Court orders or legal requirements
9. Intellectual Property
All materials provided by Inner Vibe Coaching, including:
Programs
Guides
Worksheets
Videos
Website content
Branding and logos
remain the intellectual property of Inner Vibe Coaching unless otherwise stated.
Materials may not be copied, distributed, reproduced, or resold without written permission.
10. Online Services and Technology
For online sessions, clients are responsible for:
Maintaining internet access
Using compatible devices
Ensuring privacy in their own environment
We are not liable for technical disruptions outside our control.
11. Limitation of Liability
To the maximum extent permitted by law, Inner Vibe Coaching shall not be liable for:
Indirect or consequential losses
Loss of income or opportunity
Health outcomes resulting from client decisions
Technical interruptions
Circumstances outside reasonable control
Our total liability arising from services shall not exceed the amount paid by the client for the relevant service.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
12. Indemnity
Clients agree to indemnify and hold harmless Inner Vibe Coaching from claims, damages, or liabilities arising from:
Misuse of services
Breach of these Terms
Failure to seek appropriate medical care
13. Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable GDPR regulations.
For more information, please refer to the Privacy Policy.
14. Force Majeure
We are not responsible for delays or failure to perform services caused by events beyond reasonable control, including:
Illness
Natural disasters
Internet outages
Government restrictions
Medical emergencies
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Luxembourg.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Luxembourg.
16. Changes to These Terms
We may update these Terms periodically.
The latest version will always be available through our website or upon request.
Continued use of services after updates constitutes acceptance of the revised Terms.
17. Contact Information
Inner Vibe Coaching
Luxembourg
Email: innervibecoaching@gmail.com
Acknowledgment
By booking or using services provided by Inner Vibe Coaching, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Access full Terms & Conditions